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Shipping & Warranty

NOW WE DO SHIPPING ITEM AROUND THE WORLD BUT PLEASE KINDLY ASK FOR THE SHIPPING COST/QUOTE AT service@hobbyraw.com

Delivery/Shipping Charge
For shipping cost enquiry, please email to service@hobbyraw.com and our sales person will provide you the quote through email.

Delivery/Shipping Time
We strive to ensure that all the products at www.HobbyRaw.com are available to you as quickly as possible. The average shipping time for orders is 6 to 14 working days from the date you make the full payment.

Delivery/Shipping Delay
Occasionally, a delay in the shipment of merchandise may occur due to:
Customs
Festive seasons
Promotional period
Incomplete delivery details supplied
If merchandise has not been received within the specified time, kindly email us at service@hobbyraw.com

Delivery/Shipping to a different Address
You can select to send a package to another address by:
Specifying in the special shipping instruction field on the "Shipping" page. Clicking on "Change Shipping address" icon on the "Shipping" page to edit details. Reviewing Order Status Once you have placed an order at www.HobbyRaw.com, you can check its status any time. Click on "My Account" link at the top of any page at www.HobbyRaw.com to sign in to your account.

3 Days Warranty
All items are tested before delivery or ready for collection and they are under 3 days warranty from the collected date. Delivery Fee and Item Sold are not be refundable.
If you are exchanged an item that was incorrectly delivery to you, please email us at service@hobbyraw.com and we will arrange for the item to be picked up by our courier.

Technical Support
We do provide technical support and advise. Please email us at service@hobbyraw.com for any enquiry.